Refund policy

At Casvena, we aim to ensure a smooth and satisfying experience for every customer.

We offer refunds or replacements only in the following cases:

• You receive a damaged or defective product

• You receive the wrong item

To be eligible, you must contact us within 48 hours of delivery with clear photo or video proof of the issue.

Once your request is reviewed, we will offer a replacement or process a refund, depending on the situation.

Please note:

• Returns are not accepted for change of mind

• Used items are not eligible for return or refund

• Delivery delays caused by courier services are not covered

For assistance, contact us at:

Email: casvenaofficial@gmail.com
Phone: +92 312 3658706

Casvena — Minimal Art. Maximum Meaning.